We strive on keeping our customers satisfied and have described each and every item to the best of our ability. Personalized items are non-refundable. However, if there was an error in your order due to mistakes on our end, we will gladly re-do your order or refund your money, your choice. You may be required to scan or mail me a copy of the error in order to receive a refund or replacement.
*If you ok'd an invitation proof yet there was an error on the finished product, we cannot be held liable for those mistakes as that is the whole purpose of emailing proofs. Please make sure to proofread the invitation thoroughly before giving the final go ahead to print them. Any proofs ok'd by you are assumed to be error free. No refunds or replacements will be sent in this instance.
We are not responsible for postal service delays. Please try and plan ahead.
A sales tax of 6.25% will be applied to all orders shipped within the Commonwealth of Massachusetts.